Processing Time
Orders are typically processed within 1-2 business days of purchase. You will receive a shipping confirmation email with tracking information once your order ships.
Shipping Times
Orders typically arrive within 5-12 business days after processing, depending on your country and the items ordered. Remote regions may require additional time. Some items may ship separately and arrive at different times if your order contains multiple products.
Shipping Costs
Shipping is free worldwide on every order, with no minimum purchase.
International Shipping
We ship worldwide. Any applicable customs duties or import taxes are the responsibility of the recipient and are not included in the product price.
Order Tracking
Once your order ships, you will receive tracking information by email so you can follow your package.
Questions
If you have any questions about your shipment, contact us at support@matera-pet.com.